Customer Surveys

Recently, I had a conversation with the owner of one of my clients about implementing a new customer survey policy.“Does your company take a written survey from your customers asking them how you did concerning delivering your products and services?” Jordan responded, “We do not. Should we?” I quickly responded, “Yes, you should! It is More...

by Robert Curry | Published 2 weeks ago
By Robert Weinroth On Friday, July 17th, 2020

Are You Counted? The US Census Needs Your Response

By: Robert S Weinroth With much of our daily activities overshadowed by the ever-present coronavirus pandemic, it is easy to understand how the more routine aspects of our lives have felt inconsequential. More...

By Wanderson Castilho On Friday, July 17th, 2020

No Chances for Amateurism

A lot of companies had to move fast to adopt to the home office. Because of this, all the secure infra structure they had built before does not apply to the employees’ homes. Now More...

By Robert Curry On Thursday, July 16th, 2020

The Difference is Doing It

In a recent meeting with a turnaround client, I had the following conversation that I believe is valuable to many business owners during this Coronavirus crisis.“Bob, should we divide up the areas of your More...

By Robert Weinroth On Thursday, July 16th, 2020

Florida Power & Light Offers Customers Bill Pay Assistance

While the vast majority of FPL customers are able to pay their bills, they do have customers struggling as a result of COVID-19. FPL remains committed to helping those customers experiencing a financial More...

By Robert Weinroth On Wednesday, July 15th, 2020

Residents are Urged to Take Advantage of Free Credit Reports

During these extraordinary times, it is important to consistently monitor and review your credit reports In the shadows of the ongoing coronavirus pandemic, Floridians are reminded that credit reporting More...

By Ana Borges On Wednesday, July 15th, 2020

Always know the ingredientes you are using!

Be careful with the unpleasant and the harmful! — This video blog has an interesting recipe: oatmeal+cayenne pepper! Learn about it and the wisdom that comes from this unusual combination. — More...

By Robert Weinroth On Wednesday, July 15th, 2020

Don’t Look Now – Florida’s Primary Election Has Begun!

By: Robert S Weinroth The election has officially begun – the first Vote-by-Mail ballots have been dropped in the Mail! The deadline to request that a Vote-by-Mail ballot be mailed to you for the More...

By Robert Curry On Thursday, July 9th, 2020

My Turnaround Plan

At my most recent turnaround engagement, I quickly identified ten different issues that were problems and needed resolved quickly. The issues are listed below: The company needs a new “sales-friendly” More...

By Ana Borges On Tuesday, July 7th, 2020

Communicate with clarity or nothing will be understood! S. L.

Your words and actions are to be grasped by those you are to affect! — Communication is an art in itself. It is absolutely essential in human relationships. This is the main theme of vlog ‘COMMUNICATE More...