Published On: Sat, Jan 8th, 2022

New Overlay Area Code to be Implemented in Palm Beach County in Coming Months

Palm Beach County Mayor Robert Weinroth announced the Florida Public Service Commission has assigned a second area code to Palm Beach County. The new area code, 728, will serve the same geographic boundaries as the 561 area code.

Approved in December 2021 by the PSC, the new area code overlay will extend the supply of telephone numbers in that area.

Existing customers will keep their current telephone numbers, but new customers, or requests for additional lines, will be assigned the new area code.

As reported earlier, everyone will now dial the area code plus the seven-digit phone number to make local calls (10-digit dialing).

“Florida is fortunate to have great weather, a healthy economy, and a growing population-especially in beautiful Palm Beach County” said PSC ChairmanAndrew Giles Fay. “As a result of Florida’s growth and the depletion of 561 phone numbers, the Commission has approved an additional area code to satisfy the growing consumer demand.

“To prepare for 10-digit dialing, the PSC encourages residents to ensure that all relevant equipment recognize the new 728 area code as a valid area code and to begin programming 10-digit telephone numbers.

Examples of such equipment are life safety systems and medical monitoring devices, stored telephone numbers in mobile and cordless phones, PBXs, fax machines, Internet dial-up numbers, safety alarm and security systems and gates, speed dialers, call forwarding settings, voicemail services, and similar functions.

Phone numbers in Florida and throughout the United States are governed by the North American Numbering Plan Administrator (NANPA). In April 2021, NANPA forecasted a need for 561 area code relief. An industry meeting was held in October 2021, and NANPA then filed a petition with the PSC favoring the “all-services distributed overlay plan.” A virtual workshop was held in November 2021 by the PSC staff to hear from affected customers.

For more information about the area code changes, the Commission has released a Consumer Assistance Summary that details these changes. Residents can also contact their local telephone carrier or call the PC’s customer assistance line at 800.342.3552. For additional information, visit

Follow the PSC on Twitter, @floridapsc.

About the Author

- Robert Weinroth is a 27 year resident of Boca Raton where he is an attorney, businessman, former member of the City Council (where he served for four years) and currently serves as an elected member of the Palm Beach County Board of County Commissioners. Commissioner Weinroth went to Boston’s Northeastern University where he earned a BSBA in Management. He went on to earn his Juris Doctor at New England School of Law. He is admitted to practice law in Florida, Massachusetts, New Jersey and the Supreme Court of the United States. Weinroth served as president and general counsel of Freedom Medical Services Inc, an accredited medical supply company in Boca Raton. FREEDOMED® represented the realization of an entrepreneurial dream. Weinroth, and his wife Pamela operated the company for 16 years, eventually selling the business in 2016. Weinroth takes great pride in his past work as a volunteer Guardian ad Litem for the 15th Judicial Circuit, advocating for the needs of abused and neglected children deemed dependent by the Court. After serving on multiple community boards and committees, Weinroth was elected to the Boca Raton City Council in 2014. During his tenure, he served as CRA Vice-chair and Deputy Mayor and was appointed to a number of county boards including the Boca Raton Airport Authority, the Palm Tran Service Board, the Palm Beach Transportation Planning Agency, the Treasure Coast Planning Council and was elected a board member of the Palm Beach County League of Cities. Commissioner Weinroth serves as County Vice-Mayor and has been appointed Chair of the Solid Waste Authority, a board member of the PBC Transportation Planning Agency, and alternate representative on the Treasure Coast Planning Agency and several other county and regional boards. Robert, Pamela and their two dogs, Sierra and Siggy, are proud to call Boca Raton home.

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