Published On: Wed, Mar 18th, 2020

CareerSource Palm Beach County Expands Assistance for Expected Surge in Unemployment Claims

CareerSource Palm Beach County is continuing to serve our communities at this critical time by offering in-person services for unemployment claims at its Central Career Center in West Palm Beach and its West Career Center in Belle Glade.

All other services will remain available online/email/phone. Because of its limited capacity, the organization’s Delray Career Cottage will be closed. These measures are effective until further notice. 

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“CareerSource Palm Beach County is open for business for those who need our help at this critical time. We are focusing in-person services on unemployment claims assistance and the needs of our employers,” said Julia Dattolo, interim president and CEO of CareerSource Palm Beach County, the nonprofit organization chartered by the state to lead workforce development in the county.

“Just as many organizations are providing services online, we are transferring all of our other services to online and/or by email and phone.”

The organization is postponing all public events, including job fairs, onsite recruitments, workshops and community events, until further notice. Updates on future event will be provided on their website.

Options for Filing Unemployment Claims: You do not need to come to any of the CareerSource offices if you wish to file a claim for unemployment assistance through the Florida Reemployment Assistance (RA) program. 

Claims must be filed online, but if you need assistance or additional information you may contact Florida RA for:

General info: 800.204.2418 or

How to file a claim: 800.681.8102 or

To Create a PIN: 800.297.0586

Expect long delays in handling phone calls due to the expected surge in the number of applicants.

Program Services: If you are a participant in any of our employment-related programs (Veterans Services, Welfare Transition Program, SNAP, WIOA, Young Adult Services), you may call or email your assigned case manager.  

Virtual Services: CareerSource Palm Beach County also is serving many of its customers’ needs remotely through its Virtual Career System (VCS), available from our home page at

The VCS is available 24/7 to serve you from your home via computer or mobile device for:

  • Job seekers: Guidance for your job search campaign, including creating a professional resume and posting it on the Employ Florida statewide jobs database, preparing for job interviews and conducting online job, industry and employer research.
  • Employers: Connect with talent, including posting/managing job openings, searching for talent and using the virtual recruiter feature, exploring wage/salary information and how to apply for employee training grants.
  • Students: Explore career interests and options, including identifying and building on skills to discover career and educational opportunities.

Other steps they are taking include:

  • Expanding use of technology, including e-learning, recruiting, job interviews with employers and assessments tools.
  • Using phone, scan, fax and email options to send and receive documentation to customers, employers and training providers to limit personal contact.

Additional resources for both job seekers and employers:

“We hope everyone understands our need to act from an abundance of caution to mitigate exposure to the coronavirus and help protect our customers, clients and staff,” said Ms. Dattolo.

CareerSource is continuing to monitor information updates from national, state and local sources regarding the coronavirus outbreak.  Updates on services and operations will be posted on the organization’s website at [].

During the past five program years, CareerSource Palm Beach County assisted 80,500 residents find employment ranging from entry level to executive suite, with salaries from these jobs creating $1.85 billion in annual wages.

CareerSource also awarded $23 million in grants to area businesses and employees for job training and educational assistance during that time. 

About the Author

- Robert Weinroth is a 27 year resident of Boca Raton where he is an attorney, businessman, former member of the City Council (where he served for four years) and currently serves as an elected member of the Palm Beach County Board of County Commissioners. Commissioner Weinroth went to Boston’s Northeastern University where he earned a BSBA in Management. He went on to earn his Juris Doctor at New England School of Law. He is admitted to practice law in Florida, Massachusetts, New Jersey and the Supreme Court of the United States. Weinroth served as president and general counsel of Freedom Medical Services Inc, an accredited medical supply company in Boca Raton. FREEDOMED® represented the realization of an entrepreneurial dream. Weinroth, and his wife Pamela operated the company for 16 years, eventually selling the business in 2016. Weinroth takes great pride in his past work as a volunteer Guardian ad Litem for the 15th Judicial Circuit, advocating for the needs of abused and neglected children deemed dependent by the Court. After serving on multiple community boards and committees, Weinroth was elected to the Boca Raton City Council in 2014. During his tenure, he served as CRA Vice-chair and Deputy Mayor and was appointed to a number of county boards including the Boca Raton Airport Authority, the Palm Tran Service Board, the Palm Beach Transportation Planning Agency, the Treasure Coast Planning Council and was elected a board member of the Palm Beach County League of Cities. Commissioner Weinroth serves as County Vice-Mayor and has been appointed Chair of the Solid Waste Authority, a board member of the PBC Transportation Planning Agency, and alternate representative on the Treasure Coast Planning Agency and several other county and regional boards. Robert, Pamela and their two dogs, Sierra and Siggy, are proud to call Boca Raton home.

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