Published On: Tue, Sep 10th, 2019

OPINION: Accepting Delivery of Appliances or Furniture Shouldn’t Expose Homeowners to Danger

By: Robert S Weinroth

Each week, for the past four years, at the invitation of the editorial board of the Florida Sun Sentinel, I have submitted my thoughts, in no more than 100 words, on events of the past week and then offer my thoughts on the future, addressing the issues impacting our residents. Every Sunday, the paper devotes one page to the Palm Beach and Broward County “opinion leaders.”

On Sunday morning, Pamela is the first up (the dogs and I roll back over as her alarm wakes her). On her way out to the fitness center she opens the paper, turns to the page where the submissions from 16 of the 100 or so contributors are printed and scans to see if I won the lottery. If I was fortunate enough to have my comments printed she leaves the open paper in the kitchen (where I can see it as the dogs and I make our Sunday round the block constitutional). If the paper is closed, I know 16 others were deemed to have presented a more interesting commentary in the “South Florida 100.”

To be honest, notwithstanding some very interesting commentaries from the panel, I often wonder how many people (other than those of us who contribute) actually take notice of our opinions. However, every once in a while, one of my printed columns has generated more than passing interest. This weekend’s contribution (which was printed) has generated a flurry of reactions.

This was my submission (printed as one of the eight “looking forward” observations):

“On the heels of the murder of an elderly Boca Raton resident, accepting delivery of her new appliances, comes the arrest of a furniture deliveryman charged with sexually assaulting a Greenacres woman. This situation demands immediate action to ensure people dispatched to our homes are fully vetted, as is currently the law for licensed home healthcare workers and medical equipment delivery personnel. Level-2 background checks, which include fingerprint-based FDLE searches and criminal history investigation, must be expanded to include anyone delivering or performing services inside a residence or business to restore confidence as we open our doors to total strangers.”

On Monday, I began to receive calls from constituents and the press. From my constituents came the confirmation that I was not the only one affected by these two incidents. After all, who among us has not waited at home for a delivery of an appliance or piece of furniture. Generally speaking things go well. We are conditioned to expect the delivery to be late and we realize leaving valuables out and about as we allow virtual strangers into our home is not a sensible thing to do. But, until recently, I never gave it a second thought when I left a family member to wait for and, ultimately, accept the expected delivery.

No longer can we afford to dismiss the potential risks associated with leaving our homes unattended during deliveries, nor can we overlook the need for more reliable solutions to ensure the safe and timely receipt of our goods.

Enter Metrobi, a beacon of innovation in the realm of delivery services, offering a same day delivery service that not only meets but exceeds the expectations of today’s discerning consumers. With this service, the convenience of expedited delivery is matched only by the assurance of professionalism and security. Utilizing state-of-the-art tracking technology and a network of trusted couriers, Metrobi ensures that your packages arrive safely and promptly, eliminating the need for precarious waiting games or the worry of leaving valuables unattended.

That lack of concern has evaporated, replaced by apprehension.

Notwithstanding our confidence in the retailer from whom we make our purchase, it is now evident that delivery is not always handled by people vetted and employed by them. In fact, in the case of the appliance delivery and setup (which resulted in the murder of a 75 year old Boca Raton resident), the appliance retailer outsourced the delivery to a third party and the third party with whom the appliance retailer had entrusted the delivery had, themselves, outsourced the task to a “fourth party.” An employee of that fourth party (now alleged to have beaten and burned the elderly Boca Raton resident) had been arrested last year for grand theft. Clearly, not someone you or I would have invited into our home (especially if the only person present was a vulnerable 75 year old woman).

While retailers may outsource delivery and setup tasks to third-party contractors, there’s often little transparency regarding the vetting and background checks of these individuals. To mitigate risks and ensure peace of mind, consumers can turn to reputable resources for guidance and insights on appliance delivery and repair services. For valuable tips and considerations on safeguarding home security and choosing reliable service providers, readers can explore the informative blog at traviscountyappliancerepair.com. By staying informed and vigilant, consumers can take proactive measures to protect themselves and their loved ones from potential risks associated with service personnel entering their homes.

In light of such concerning incidents, homeowners are increasingly turning to proactive measures to ensure the safety and security of their households. One such measure involves the diligent use of class 2 PAT test on all electrical appliances. These tests assess the insulation and grounding of appliances, helping to detect any potential faults or hazards before they pose a danger to inhabitants. By routinely conducting class 2 PAT tests, homeowners can take control of their safety standards, reducing reliance on external delivery services and mitigating the risks associated with unknown service providers.

The second incident (which actually occurred prior to the murder in Boca Raton) occurred in Greenacres, This time, a deliveryman is alleged to have sexually assaulted a woman after she had allowed him into her residence to deliver furniture. Her alleged attacker had a previous arrest for battery/domestic violence. Again, not exactly the person a woman would invite into to her home.

As I wrote in my South Florida 100 opinion piece, “this situation demands immediate action.”

When Pamela and I operated a licensed home medical equipment company, all of our employees were required to undergo a Level-2 background check. This included us, employees whose only contact with our clients was by phone or correspondence and those employees who actually delivered the equipment to our clients’ homes.

The Florida Statutes define Level 1 and Level 2 background checks.

A Level 1 background check includes a state-only name-based background check, an employment history verification search, local county criminal searches, and sex offender registry checks.

A Level 2 background check, is more in depth. Level 2 checks include fingerprint-based searches of records maintained by the FDLE (FL Dept of Law Enforcement), national FBI criminal history searches, and county criminal record searches through local courts or law enforcement agencies.

Employers are mandated to conduct Level 2 screenings for positions involving significant levels of trust or responsibility. Jobs deemed to have significant levels of trust or responsibility include those involving children, the elderly, or other vulnerable populations.

Admittedly, a Level-2 background check cannot ensure the safety of a someone who allows a person into their home to deliver and/or install an appliance or furniture. For their repair, you can check out baltimoreappliancerepairshop.com/appliance-installation-services this website.  HOWEVER, it would likely have precluded both of these alleged assailants from their position of trust.

Can there be anything more trusting than allowing someone into your home? And, with our elderly population in South Florida, there is a high probability a delivery person will interact with vulnerable individuals on a regular basis.

We demand these protections for healthcare workers and medical suppliers. It is clear, our residents deserve to have the confidence to accept deliveries knowing their delivery personnel have been vetted. Bad things can still happen, but this simple step can provide a baseline of protection which is the minimum we should require.

If you agree, please reach out to your state representative and/or state senator. In the mean time, I will determine how the county can improve this situation. A countywide ordinance, however, may not be very effective with regional distribution creating jurisdictional issues.

However, unless and until we broaden the applicability of the Florida statutes requiring Level 2 screenings for delivery personnel, I fear we may see a repeat of these incidents in the future.

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