BOCA RATON — Amy Wellington, director of patient and guest relations at Boca Raton Community Hospital (BRCH), has been appointed president elect on the board of the Society for Healthcare Consumer Advocacy (SHCA), a national personal membership group of the American Hospital Association that promotes patient advocacy nationwide.
Amy Wellington
The board consists of nine members who serve a two-year appointment. They are elected by members of the SHCA throughout the United States and Canada. Board members are responsible for providing leadership, support and coordination of all activities and programs in conjunction with SHCA.
Wellington will assume this position at the organization’s 2010 annual conference April 14 – 16in Pittsburgh. This year’s conference theme is “Strengthening the Foundation of Patient Advocacy.”
Wellington has been employed by Boca Raton Community Hospital since 1994. In her role as director of patient and guest relations, she supervises patient advocates and guest relations associates who act as liaison between patients, their families and staff.
She initiated the bioethics committee at BRCH and has participated on the hospital’s investigational review board for nine years. She has served as a board member and chapter relations committee chair for the SHCA for the past two years.
Wellington is also a member of the Florida Society for Patient Representatives and the National Association of Social Workers.
Founded in 1967, Boca Raton Community Hospital received the 2010 Distinguished Hospital Award for Clinical Excellence from HealthGrades, a leading independent healthcare ratings organization.
In addition, HealthGrades ranked the institution #1 in Florida for cardiac surgery, #2 in Florida for the treatment of stroke, #3 in Florida for overall cardiac services, and #1 in Florida for gastrointestinal medical treatment.