Published On: Thu, Dec 6th, 2018

5 Important Steps to Upgrade Your Organization!

I believe there are five important steps to upgrade your organization!

Every time I start an engagement with a new turnaround client, the first thing that I do is assess the quality of the management team. Unfortunately, they are the people that got the company to the point where they needed to hire a turnaround specialist. My job then is to have a group of managers that can change the results of the company to be positive and do it quickly. Some of the time the turnaround can be done with the current executives, but most of the time, not.

While deciding who is going to be on the team to turn this company around, I start the process to develop an upgraded organization which involve five distinct tasks:

  1. Demand improved performance from the management team and all employees.

To accomplish the turnaround, we must successfully change the attitudes of all the staff, for the turnaround to happen. Then, every ninety days, we raise the performance bar again. We create a corporate culture that recognizes that performance can always be improved. We analyze every process to improve the efficiency and lower the cost rather than continue the attitude “This is how we have always done that!”

      2. While we are working on improving the performance of the company, we recruit and hire the replacement(s) for any of the management team who were terminated.

Once we have our new management team in place, we help them grow through training programs for management skills and team building. We work on improving the communication among the group at the weekly turnaround meetings. We start with the managers upgrading their performance through training and then move the process down to all employees. Our goal is to have to everyone in the company growing and excited about working for this company.

      3. We improve the work environment, so the employees enjoy coming to work for this company.

Sometimes, it is as easy as a coat of paint, a new refrigerator in the break room or getting rid of all accumulated junk laying around the offices. We want to change the corporate culture to be positive for every employee. Our goal is to have every employee to be positive about the new corporate culture. For those who don’t, we counsel or terminate them. Sometimes it requires getting rid of a “bad apple” to make immediate positive changes.

4. The owner and management team develop new corporate goals for the organization to accomplish.

We write the goals in the “SMART” format (S = Specific, M = Measurable, A = Achievable, R = Realistic, and T = Time Deadline.) These goals are then distributed to all employees, so everyone understands their role in accomplishing each goal within the 90-day timeframe. The goals are printed on a poster and displayed in key areas around the office as a constant reminder to everyone.

      5. Quarterly, we complement and reward the success of the employees that accomplish their personal goals. We reward those people at the quarterly meeting with all the staff attending.

Always acknowledge salespeople who make their sales quota with a quarterly bonus. The company recognizes and rewards operational employees that achieve their production goals. The policy of rewarding success reduces employee turnover and materially improved the corporate culture of the staff.

Don’t wait until you need to hire a Turnaround Specialist to upgrade your organization, do it now!

Robert “Bob” Curry has turned around more than 70 businesses, both large corporations, and small businesses. He comes to your place of business or the site of your choice. The first consultation, of course, is at no charge. Bob Curry has a stellar track record of professional success and excellent formal education, including Masters Degrees in Taxation.

Bob published his first book “From Red to Black – A Business Turnaround – The Matter of ABC Shutters” that is on sale at Amazon.com.

Please read all my blogs at Fortlauderdaleceo.com.

See the website Redtoblackbooks.com.

If you would like to comment on this article, my email address is Bob@ceorsc.com.

Bob resides in Fort Lauderdale, Florida, with his wife, Esther.

About the Author

- Robert S. Curry is an author, seasoned business coach, and successful turnaround specialist. Earlier in his career, he served as President and CEO of three different companies, the largest with annual sales of more than $1 billion dollars - all which experienced successful turnarounds under his management. In the late 1990s, he started his turnaround consulting firm, and for the past twenty years, he has turned around more than seventy distressed companies in many different industries helping each to establish a strong management team and become profitable. He published his first book: From Red to Black – A Business Turnaround – The Matter of ABC Shutters. He resides in Fort Lauderdale, Florida, with his wife, Esther.

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