Published On: Tue, Nov 14th, 2017

Employees, Your Company’s Greatest Asset

Employees are a company’s greatest asset! The former CEO of Xerox, Anne M. Mulcahy, once stated during a speaking engagement when she was responsible for turning around this distressed billion-dollar company. I agree with her words! I have written several articles on this particular topic, but her statement below describes my business philosophy the best in these two sentences.

Employees are a company’s greatest asset—they’re your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company’s mission. ~Anne M. Mulcahy, former CEO of Xerox.

One of my past turnaround clients, a large engineering firm, had a young employee who worked in the construction materials testing department as a field engineer. During the turnaround engagement, he would often stop in to see me early in the morning before he would go out in the field to do his daily duties. Many times, he offered suggestions on how the company could reduce costs, improve efficiencies, and develop a much better customer service policy for the firm’s clients. He did not act like a “whistleblower,” but suggested some very valid policy and operational changes on how to improve functions within his department. Initially, because he was so young, I would listen to him and then continue with what I was working on at the time.

One morning he showed up at my office with a typed list of bullet points of his ideas on how to improve the company’s service and reduce costs at the same time. He gave me a copy of his list, and we talked for 2 hours about all his suggestions. I took notes from his comments because 90% of what he said was useful to my turnaround engagement. I knew that he was a good employee of the company, but I also recognized then that he would be a more valuable manager for this client.

Take care of your “Superstar” employees, and they will take care of you!

Within a week of our meeting, a field supervisor position opened, and I promoted him to the job. I monitored him in his new role and the reporting of the teams that he was supervising. His group of engineers was performing more profitably than any other teams in the firm.

During the engagement, I implemented most the changes that he suggested. I promoted him again to be the manager of the department by the end of the turnaround engagement. After the promotion, he was responsible for 60 of the field engineers of the branch.

Just like Anne Mulcahy said in her quote, “Employees  are your company’s greatest assets!”

Please read some of my other articles on how to improve your business: Look at Your Business With Fresh Eyes! and Keep Your Friends Close and Your … Banker, Closer!

Bob Curry is an author, seasoned business coach, and successful turnaround specialist. Earlier in his career, he served as President/ CEO of three different companies, the largest with annual sales $1 billion. All three companies experienced successful turnarounds under his management.

In the late 1990s, Bob started his turnaround consulting firm. For the past 20 years, he has turned around more than 70 distressed companies in several different industries.

Recently, he published my first book that is on sale at Amazon.com.

From Red to Black, A business Turnaround.

Some details about the book are on Redtoblackbooks.com.

Please visit my website at: FortLauderdaleCEO.com.

Please send your comments to my email address: bob@ceorsc.com.

About the Author

- Robert S. Curry is an author, seasoned business coach, and successful turnaround specialist. Earlier in his career, he served as President and CEO of three different companies, the largest with annual sales of more than $1 billion dollars - all which experienced successful turnarounds under his management. In the late 1990s, he started his turnaround consulting firm, and for the past twenty years, he has turned around more than seventy distressed companies in many different industries helping each to establish a strong management team and become profitable. He published his first book: From Red to Black – A Business Turnaround – The Matter of ABC Shutters. He resides in Fort Lauderdale, Florida, with his wife, Esther.

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