Boca McDonalds’s Reopens with First ‘Customer Table Service’

By: Nikki Colonna

Popular fast food restaurant, McDonald’s just got more convenient and more technologically advanced. Customers are now able to order their food through a touch screen, self operated kiosk located inside. Orders are placed and then quickly brought to the customers’ table using a locator device.

Though ordering at the counter is still available, this fast and easy method speeds up the waiting process as well makes for a pleasant experience. The workers can interact at the table to assist and serve in any way necessary.

“I think that the new self-order screens have been really good for business and help people get in and out fast if they need to; you get to skip the lines,” said Kenneth Brown, McDonald’s Location Assistant Store Manager. “Also our new modern look attracts more and more families to come sit down to eat.”

These recent changes are planned to eventually spread through all locations. At the moment, McDonald’s location on Fifth Avenue Shoppes Plaza (2140 N Federal HWY) is one of the only featured places with such a new serving method.

The screen kiosks are not the only new addition to the reopened McDonald’s, there are also a modern look to the inside as well as a double-laned drive through which is open 24/7 on Thursday, Friday, and Saturday.

Customers have seemed to accept and appreciate the new additions to the fast food hot spot.

“I have used the kiosk screens twice now and I really like it,” said Gina DiVentura, customer. “It is really nice to come in here with my little one and have a meal inside the new looking restaurant and it’s a lot cleaner.”

The self-order and independent method of ordering, paying and receiving table service takes fast food to the next level. Fast food is still fast but can also be a sit down place that is enjoyable as well.